Subtleties of corporate ethics

The emergence of corporate ethics refers to a rather distant period of time, when it became necessary to regulate the interaction of individuals within a large team and outside it. At the same time, the concept of a communicative culture arose, including a set of knowledge, skills and abilities, thanks to which it is possible to establish psychological contact, mutual understanding and the absence of problems with perception in a team.

Thanks to all this, it becomes possible to achieve the desired result. In the modern world, all of the above ceases to be tacit and is enshrined in various codes and rules.

Corporate ethics contains at its core a number of provisions that define its essence:

• Employees must have certain values ​​that matter both for life and for work. For example, it can be career growth, the work itself, material values, and so on.
• Employees must believe in the success of their superiors and assist them in everything, maintaining the presence of mutual assistance, revenue and support in the team.
• Corporate ethics implies the use by the team of a peculiar language of communication, non-verbal communications, gestures.
• Each employee and the entire team as a whole must be aware of and use time correctly, treat it with due responsibility, follow the schedule and work schedule.
• It is necessary to observe etiquette when interacting with persons who differ in age, status, positions, level of education, etc. The need to avoid or quickly resolve conflict situations should also be added.

• Employees must constantly develop, undergo training, training, transfer experience, skills, knowledge to new employees.
• Compliance with ethics should stimulate employees to achieve any goals. This is also carried out by distributing duties in accordance with the qualifications, paying bonuses, as well as through promotion.
• Business ethics implies maintaining a business style in dress and behavior, as well as matching the appearance to the place of work.

The concept of corporate communication implies the relationship and interaction of employees in the exchange of such categories as experience, information and performance results. At the same time, specific goals and objectives of such communication are determined. That is, the category is multifaceted, which determines the existence of classifications.

Thus, there are several classifications on various grounds. Usually the concept of business communication coincides with official communication (while working at workplaces), although the former concept is definitely wider than the latter. This is due to the fact that business communication takes place outside of work, for example, at corporate events. That is, it is possible to single out business and office communication as subspecies of corporate communication.

According to the method of interaction, there are direct contacts and indirect ones. The first case is understandable, does not require disclosure, in the second the partners are distant from each other, that is, they are at some distance. It also implies the presence of some time interval between sending information to the addressee and receiving a response.

There are also verbal and non-verbal contacts. The first involves the use of speech, words, phrases in communication. The second - postures, gestures, facial expressions, intonations, views, and so on.

The presence of moral standards in any enterprise is certainly important. Subject to ethical standards, it is possible to maintain a culture of communication, as well as mutual understanding. Due to this behavior, colleagues will treat each other better. Of course, it is also important to observe such norms when communicating with a subordinate and superiors.

A good workplace environment cannot be maintained if the employee is not able to build good relationships with colleagues. In addition, knowing and observing corporate ethics, an employee can solve or avoid a number of problems that may arise in connection with the latter's labor activity. This is the difference between high-quality communication within the team.

At the same time, it must be remembered that working conditions at each of the enterprises are specific. Therefore, corporate ethics in different organizations will be different. Although the basis will always be laws and generally recognized moral values.Thanks to their presence, the organization's rating rises, and it becomes more in demand, since a high rating and popularity usually indicate the organization's reliability. And already from this quality, a good level of internal cohesion and discipline follow.

In connection with the importance of the role that corporate ethics plays in the enterprise, management forms such rules. The relationship between the leader and the subordinate within the company should be only official. Intra-corporate speech communication should be strict. Etiquette standards should be applied and ideas of respect should be adhered to.

Summing up the above, it must be said that the role of the code of corporate ethics in the enterprise is to regulate the resolution of conflicts, create norms of behavior, disseminate moral values, resolve difficult situations, and increase the rating of the enterprise. Thus, the observance of etiquette in the organization is the key to its success.

The rules of etiquette in most enterprises include:

• Characteristics of competence – employees must be professionals in their field with the proper level of appropriate education, experienced, capable of making decisions, able to show initiative, responsible and disciplined.
• Presence of honesty and impartiality - the most important characteristics on which the business reputation of the enterprise depends. In accordance with them, the organization should not have a conflict of interest.

• Responsible approach to activities - good quality of works, services, goods.
• Respect for a person as a bearer of rights and freedoms, as a person. Employees, of course, have rights and obligations that are inalienable.Discrimination on any grounds is not allowed.
• The characteristic of patriotism is the desire to work for the benefit of the enterprise and the state as a whole.
• Security guarantee - confidential information should not be distributed, the activities of each employee should be aimed at the development and safety of the enterprise. The organization must ensure that employees work in the safest possible conditions.
• Wellbeing Concern - focus on obtaining material benefits, satisfaction of needs.
• Availability of flexibility – the world around is constantly changing, so it is necessary to respond to such changes in a timely manner, adapt and be able to improvise if necessary. Here it is worth noting the ability to work in a team to solve unexpected problems so that common goals are still achieved.
• Harmony and balance – even versatile aspects must be in balance with each other, ensuring the efficiency of the enterprise as a whole. Thanks to this, work in the organization will not stop even in emergency situations.

In addition to the foundations outlined, the rules of etiquette also include moral qualities and principles that serve as the basis for corporate ethics. These include:

• responsiveness;
• goodwill;
• decency;
• modesty;
• openness;
• attentiveness;
• honesty;
• ability to respond appropriately to criticism.

It is worth remembering some nuances and recommendations, which, of course, should be taken into account.

Corporate ethics and rules of etiquette in general express material and spiritual things. These are, for example, the appearance of employees, the interior and decoration in offices, the presence of symbols, paraphernalia and corporate identity, as well as the specificity of employee incentive forms. All this makes up the culture of the enterprise and characterizes it as a whole.

It should be remembered that to observe corporate ethics means to adhere to the established restrictions and norms, to remember what standards and values ​​\u200b\u200bare adopted in the organization. All this must be carried out by each of the employees immediately after the adoption and entry into force of the relevant documents, which will enshrine the norms of corporate ethics, as well as sanctions.

The latter are aimed at preventing, suppressing and eliminating the consequences of violations of established norms. Sanctions can be disciplinary, material or administrative. Thanks to such norms, the organization ensures the effectiveness of communications. In the absence of corporate ethics at the enterprise, difficult situations are almost inevitable due to the lack of data from the management, the accumulation of negativity and the lack of coherence in work.

To ensure compliance with corporate ethics, it is recommended to take some actions. These include certification, checking for compliance with the position held, profession. In addition, workplaces can be checked for cleanliness. Conducting corporate events involves the participation of all employees in them, this will contribute to team building and improve mutual understanding.

Such rules and regulations should be clear and understandable. In this case, they will be fully respected and contribute to the prosperity of the organization.

In the next video, watch an interesting lecture on corporate ethics.